In-store pickup provides the convenience of online shopping while allowing customers to save on shipping costs and have immediate access to their purchases. Additionally, it can increase foot traffic to physical stores, potentially leading to additional sales. However, retailers need to efficiently manage inventory to ensure the availability of items for pickup, and store staff must be adequately trained to handle the pickup process smoothly.
How do I promote in-store pickup to my customers effectively?
How can we streamline our in-store pickup process to minimise wait times for customers?