Curbside pickup provides customers with a convenient and contactless shopping experience, allowing them to receive their orders quickly without entering the store. It offers flexibility in terms of pickup times and reduces the time spent inside the store. Retailers benefit from increased customer satisfaction, improved operational efficiency, and the opportunity to drive additional sales through upselling or cross-selling during the curbside pickup process.
How can I ensure efficient and timely curbside pickup for our customers?
How can I handle potential order modifications or returns with curbside pickup?